Grievance Commissioner Cell

For Overseas Pakistanis

The Honorable Federal Ombudsman of Pakistan, Mr. M. Salman Faruqui NI, has established the Grievance Commissioner Cell for Overseas Pakistanis in Federal Ombudsman Secretariat by appointing Hafiz Ahsaan Ahmad Khokhar Advocate Supreme court of Pakistan, Senior Advisor Law/Registrar as Grievance Commissioner for Overseas Pakistanis under Section (7) of the Federal Ombudsmen Institutional Reforms Act, 2013, to address the individual and systematic issues of the Overseas Pakistanis related to the Federal Government Ministries, Departments, Organizations and Agencies.

The detail information for connecting the Secretariat of Federal Ombudsman and Grievance Commissioner Cell is as follows:

  1. Hafiz Ahsaan Ahmad Khokhar Advocate Supreme court of Pakistan, Senior Advisor Law/Registrar as Grievance Commissioner for Overseas Pakistanis
  2. www.ombudsman.gov.pk
  3. [email protected]
  4. [email protected]
  5. Fax number: 0092-051-9217256
  6. Landline number: 0092-051-9217243, Mobile number: 0092-300-8487161
  7. Federal (Wafaqi Mohtasib) Ombudsman Secretariat Head Office, 36-Constitution Avenue, Opp. Supreme Court, G-5/2 Islamabad, Pakistan

We’ve Made Improvements – Tell Us What You Think!

As of January 1, 2026, we’ve launched an improved Consular Services section to make it easier for you to find the information you need. This is just Phase 1 — and your input will help us continue to improve. 

Visit Consular Services Portal
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Your responses go directly to Embassy staff and the Embassy’s partners supporting this effort. 

Virtual Town Hall / E-Kacheri

Embassy of Pakistan, Washington D.C. will hold a Virtual Town Hall / E-Kacheri on Friday, Jan. 30, 2026, 11 AM – 12 PM EST, to address all consular related queries/matters.

Register now at: https://docs.google.com/forms/d/1tzsbVOafcM7KoD5mt2PE8DmnNGSAv6Y-eqtzXLTH354/edit
and email your U.S. & Pakistani ID (passport, CNIC, NICOP, etc.) to [email protected] for verification.

We look forward to having you attend the Town Hall. 🇵🇰🇺🇸

Facilitation of Overseas Pakistani Community's Flood Relief Contributions

Severe floods have devastated communities across Pakistan. You can help.

Donate Now to the Prime Minister’s Flood Relief Account to support urgent humanitarian efforts.

Account Title: PM Flood Relief Account 2022
IBAN: PK92NBPA0002004181048973
Bank: National Bank of Pakistan 

Your support makes a difference.

****Click for Donation****

The Embassy of Pakistan Washington D.C.

Owing to inclement weather, the Embassy's Consular Section will open two hours later than usual tomorrow Feb. 23, at 11:30 a.m. All morning appointments will be accordingly rescheduled. We thank you for your understanding and cooperation.